Is Moov Money safe?

Yes. Moov Money is built with security in mind, and there are steps we take on our side and steps you can take on yours to keep your money and information safe.

How we help protect you

• Phone verification. Before you can receive money, you verify your phone number with a one-time code. This helps make sure money reaches the right person.

• Secure card handling. Your debit card details are entered through a secure, encrypted form and stored securely so you can receive money.

• Passkeys. You can set up a passkey for faster, safer sign-in the next time you receive money with no password to steal or reuse.

• Behind-the-scenes monitoring. We monitor for suspicious activity to help prevent fraud and protect the network.

• Protections against impersonation. A payment sent to a specific phone number can only be claimed by someone who has verified access to that number.

How you can stay safe

• Only open Moov Money links that start with https://moov.money/.

• Never share the one-time code we text you with anyone.

• Only accept money from people you know and trust.

• Be cautious if someone you don't know sends you money and then asks you to send some back — this is a common scam.

Good to know

The safest way to use Moov Money is to treat your claim link and one-time codes like private information. Moov Money will never ask you for your one-time code or ask you to send money back to "release" a payment.