My claim link expired

Moov Money payment links are valid for 10 days. If you open a link and see a message that it has expired, the payment can no longer be claimed with that link.

What to do

Ask the sender to resend the payment. They can start a new payment, which creates a fresh link that's valid for another 10 days. Once you get the new link, open it and follow the steps to claim your money.

Good to know

• An expired link means no money was sent. Nothing was lost, and the sender can simply send again.

• Links usually arrive by text message, so check your texts for the most recent one and make sure you're opening the newest link.

• Only open links that start with https://moov.money/. If you're unsure whether a link is real, see 📄 How to tell a real Moov Money link