How to claim a payment

Last updated: July 14, 2026

When someone sends you money with Moov Money, you'll get a secure link, usually by text message. Here's how to claim your money.

Steps to claim

  1. Open the link. It will start with https://moov.money/. It shows who sent the money, the amount, and any note they added.

  2. Accept the payment to continue.

  3. Verify your phone number. We'll text you a one-time code to confirm it's you. If you've set up a passkey before, you can use that instead.

  4. Choose how to get paid:

    • Apple Pay or Google Pay, or

    • A US-issued Visa or Mastercard debit card.

  5. Confirm. The money is sent to your card or wallet, usually within minutes.

Good to know

  • The link is valid for 10 days. If it expires, ask the sender to resend the payment.

  • There are no fees to receive money.

  • You'll need a US-issued debit card (or Apple Pay/Google Pay backed by one). Credit cards and non-US cards can't be used to receive money.

  • The first time, you'll verify your phone number. You can set up a passkey to make future claims faster.